Tell us about a missed class

Takes about a minute. Tell us at least 24 hours before the class starts and it comes back to you as a $40 credit - book a make-up in the same form if you want one.

  • The one ruleIn at least 24 hours before the class starts
  • What comes backA $40 credit - no expiry, no cap
  • Several weeksTick them all in one go, up to six
  • No make-up bookedFine - the credit is returned automatically

Missing a class

Tell us who, and when

Fill this in and we will do the rest. Classes run every week, including school holidays, so if a week is missing here it is worth double-checking before you tick it.

The one hard rule: it has to be in at least 24 hours before the class starts. We book courts and coaches for every child in every class, and kids improve fastest when they come consistently. Each child gets one last-minute cancel each season (less than 24 hours before class) that we still credit. After that, a cancel with less than 24 hours notice, or no notice, means the class is used. If we do not hear from you and your child does not turn up, that class is used.

Would you rather just talk to someone?

Call or text 0468 090 171. A text at least 24 hours before the class starts counts the same as this form.